Privacy Policy
Please configure the Privacy Tools page in the admin interface.
Privacy Policy
We are committed to protecting your privacy. Please contact us via our contact details below if you have any questions or problems regarding our use of your Personal Data and we will be happy to assist you. By using this Website or our services, you consent to the processing of your Personal Data as described in this Privacy Policy.
Contents
- Definitions used in this Policy
- Data protection principles we follow
- What rights you have in relation to your Personal Data
- What personal data we collect about you
- How we use your personal data
- Who else has access to your personal data
- How we protect your data
- Information about cookies
- Contact information
Definitions
Personal Data – any information relating to an identified or identifiable natural person. Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data. Data subject – a natural person whose personal data is being processed. Child – a natural person under 16 years of age.
Data protection principles
We promise to adhere to the following data protection principles:
- Processing is lawful, fair and transparent. Our processing activities have a legal basis. We always consider your rights before processing personal data. We will provide information about processing upon request.
- Processing is limited to the purpose. Our Processing activities are tailored to the purpose for which the Personal Data was collected.
- Processing is done with minimal data. We only collect and process the minimum amount of personal data necessary for any purpose.
- Processing is limited to a period of time. We do not store your personal data for longer than necessary.
- We will do our utmost to guarantee the accuracy of the data.
- We will do our utmost to guarantee the integrity and confidentiality of the data.
Rights of the data subject
The data subject has the following rights:
- Right to information – which means that you have the right to know whether your Personal Data is being processed; what data is collected, where it is obtained from and why and by whom it is processed.
- Right of access – which means that you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data collected.
- Right of rectification – which means that you have the right to request rectification or deletion of your inaccurate or incomplete Personal Data.
- Right to erasure – i.e. in certain circumstances, you can request that your Personal Data be erased from our records.
- Right to restrict processing – i.e. when certain conditions apply, you have the right to restrict the processing of your personal data.
- Right to object to processing – i.e. in certain cases, you have the right to object to the Processing of your Personal Data, for example in the case of direct marketing.
- Right to object to automated processing – this means that you have the right to object to automated processing, including profiling; and not to be subject to a decision based solely on automated processing. This right can be exercised whenever there is a result of profiling that produces legal effects concerning or significantly affecting you.
- Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or, if possible, as a direct transfer from one Processor to another.
- Right to lodge a complaint – in the event that we refuse your request in accordance with the Rights of Access, we will provide you with a reason for this. If you are not satisfied with the way your request has been handled, please contact us.
- Right to help from supervisory authority –i.e. you have the right to help from a supervisory authority and the right to other legal remedies, such as claiming damages.
- Right to withdraw consent – you have the right to withdraw any consent to the Processing of your Personal Data.
Data we have gathered
Information you have given us
This can be your e-mail address, name, billing address, home address, etc. – mainly information necessary to provide you with a product/service or improve your customer experience. We store information that you provide to us in order to comment or carry out other activities on the Website. This information includes, for example, your name and email address if you fill in a form on our website.
Information automatically collected about you
It includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your purchase history (if any), etc. This information is used to improve your customer experience. When you use our services or view content on our website, your activities may be recorded.
Information about our partners
We gather information from our trusted partners, with confirmation that they have legal grounds to share this information with us. This is information that you have provided directly or that has been collected about you for other legal reasons.
Publicly available information We may collect information about you that is publicly available.
How we use your personal data
We use your Personal Data for legitimate reasons and/or with your consent. Based on the conclusion of a contract, the fulfillment of contractual obligations or legitimate interest we process your personal data for the following purposes:
- To identify him;
- To provide a service or send / offer a product;
- To improve the customer experience (e.g. cookies)
- Communicating for sales or billing;
- To fulfill a legal or contractual obligation;
- To provide information on request (e.g. Newsletter);
- To send personalized offers * (from us and/or our carefully selected partners);
- Manage and analyze our customer base (purchasing behavior and history) in order to improve the quality, variety and availability of the products / services offered / provided;
- conducting customer satisfaction surveys;
- for other purposes, we ask for your consent;
We process your Personal Data to fulfill our obligations under the law and/or to use your Personal Data for the purposes provided for by law. We reserve the right to anonymize the Personal Data collected and to use such data. We will use data outside the scope of this Policy only when it has been anonymized. We keep your billing information and other information collected about you for as long as necessary for accounting purposes or other obligations under the law, but no longer. We may process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was collected. To do this, we will ensure that:
- The link between the purposes, context and nature of the personal data is suitable for further processing;
- Additional processing would not harm your interests and
- There will be adequate safeguards for processing.
We will inform you of any other processing and purposes.
Who can access your personal data
We do not share your personal data with anyone.
How we protect your data
We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization when appropriate. We monitor our systems for possible vulnerabilities and attacks. Our website has additional security, antivirus and firewall modules to ensure greater security for the data we store. Even if we do our best, we cannot guarantee the security of the information. However, we promise to notify the appropriate authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and assist the authorities in the event of a breach. If you have an account, please note that you must keep your username and password secret.
Children
We do not intend to collect or knowingly collect information from children. We do not target children in our services.
Cookies and other technologies we use
We use cookies and/or similar technologies to analyze customer behavior, administer the site, track user movements and collect information about users. This is done to personalize and enhance your experience with us. A cookie is a small text file stored on your computer. Cookies store information used to help the website work. Only we can access the cookies created by our website. You can control your cookies at browser level. Choosing to disable cookies can make it difficult to use certain functions.
We use cookies for the following purposes:
- Necessary cookies – these cookies are necessary for you to be able to use some important features on our website, such as logging in. These cookies do not collect personal information.
- Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes it possible to provide more personalized features. For example, they can remember your name and e-mail address in comment forms, so you don’t have to re-enter this information the next time you comment or enter our Website.
- Analytics cookies – these cookies are used to track the use and performance of our website and services
- Advertising cookies – these cookies are used to provide advertisements relevant to you and your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed on the website by advertising networks with the permission of the website operator. These cookies remember that you have visited a website and this information is shared with other organizations, such as advertisers. Generally, targeting or advertising cookies are linked to the website functionality provided by the other organization.
You can remove cookies stored on your computer via your browser settings. Alternatively, you can control some third-party cookies using a privacy enhancement platform. For more information about cookies, visit allaboutcookies.org.
Contact information
Management Entity:
Supervisory authority:
National data protection commission
Av. D. Carlos I, 134 – 1.º 1200-651 Lisboa Tel: +351 213928400 – Fax: +351 213976832 – e-mail: geral@cnpd.pt Website: www.cnpd.pt
Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy. It was last modified on April 6, 2021.